It's me, Diya Sen. I'm employed for a business that manages service centers for several brands. We offer a range of printer services here in the USA. Every brand has a different counter. We have a counter for the Toshiba Service Center in addition to one for Toshiba printers. This counter only accepts Toshiba-brand printers. You can call us or visit us in person to get in touch with us. https://www.repair-service-center.com/toshiba/toshiba-service-center.php